Privacy policy
Effective Date: 4/01/2026
KOVA Offroad (“KOVA,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.kovaoffroad.com (the “Site”) or make a purchase.
By accessing or using our Site, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
When you make a purchase or attempt to make a purchase, we may collect:
• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment information (processed securely through Shopify)
• Order details and purchase history
KOVA Offroad does not store full credit card numbers.
Automatically Collected Information
When you visit our Site, we may automatically collect:
• IP address
• Browser type
• Device information
• Pages viewed
• Time spent on pages
• Referring website
• Shopping behavior
• Interaction with advertisements
This information is collected using cookies, pixels, tags, and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
• Process and fulfill orders
• Communicate with you about orders
• Provide customer support
• Improve website functionality
• Personalize your shopping experience
• Prevent fraud and security risks
• Send marketing communications (if you opt in)
• Analyze advertising and marketing performance
3. Shopify & Payment Processing
Our store is hosted by Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products and services.
Your payment data is processed and stored securely in accordance with PCI-DSS standards.
KOVA Offroad does not store full credit card information on our servers.
4. Tracking Technologies & Analytics
We use third-party technologies including:
• Meta (Facebook/Instagram) Pixel
• Google Analytics
• Google Ads tracking
• Klaviyo tracking
• SMS marketing platforms
• Other remarketing and advertising technologies
These technologies help us:
• Measure advertising performance
• Analyze website traffic
• Deliver personalized advertisements
• Improve marketing campaigns
These third parties may collect information about your online activities across websites over time.
You can manage cookie preferences through your browser settings.
To opt out of Google Analytics tracking, visit:
https://tools.google.com/dlpage/gaoptout
You may also opt out of targeted advertising via:
https://optout.aboutads.info/
5. Email Marketing (Klaviyo)
If you opt into email marketing, we may send:
• Promotional emails
• Product announcements
• Sales notifications
• Abandoned cart reminders
You may unsubscribe at any time by clicking the unsubscribe link in any email.
6. SMS Marketing
If you opt into SMS marketing, you agree to receive recurring automated promotional messages.
• Message frequency may vary
• Message & data rates may apply
• Consent is not required for purchase
To opt out, reply STOP.
For assistance, reply HELP.
7. Sharing of Information
We do not sell personal information for monetary compensation. However, certain data sharing for advertising and analytics purposes may be considered “sharing” under applicable privacy laws.
However, we may share certain information with trusted service providers and advertising partners to operate our business and deliver targeted advertising. These may include:
• Payment processors
• Shipping carriers
• Email and SMS platforms
• Analytics providers
• Advertising networks
• Fraud prevention services
These service providers are contractually obligated to safeguard your information.
8. California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the right to:
• Request access to your personal information
• Request deletion of your personal information
• Request correction of inaccurate data
• Request information about categories of data collected and shared
To submit a request, contact us at:
support@kovaoffroad.com
We will verify your identity before fulfilling any request.
9. Do Not Track Signals
Some web browsers offer a “Do Not Track” feature. Because there is no consistent industry standard for responding to these signals, KOVA Offroad does not currently alter its data collection practices in response to such signals.
10. International Users
If you access our Site from outside the United States, your information may be transferred to and processed in the United States where data protection laws may differ from those in your country.
By using our Site, you consent to the transfer and processing of your information in the United States.
11. Data Retention
We retain order information for:
• Accounting and tax purposes
• Legal compliance
• Fraud prevention
• Business analytics
Marketing data is retained until you unsubscribe or request deletion.
12. Data Security
We implement reasonable technical and organizational safeguards to protect your personal information.
However, no method of transmission over the Internet is 100% secure.
13. Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
14. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
15. Contact Information
KOVA Offroad
1117 State Street #1027
Santa Barbara, CA 93101
support@kovaoffroad.com