The RambleSwing Pro does not come with a hitch pin, so if you don't already have one you like, we recommend this 1/2" Locking Hitch Pin for keeping your unit safe. Because the RambleSwing Pro does not have the provision to tow like our UltraSwing, we utilize a 1/2" hitch pin (instead of 5/8") for ease of installation.
Click here for 5/8" hitch pin for UltraSwing and RambleRack.
Most orders ship within 3–5 business days; timing can vary by warehouse and supplier. Backordered items may take longer. Contact us if you need help with timing.
Free shipping on regular catalog items (Lower 48).
Exceptions:
• Oversized / freight products — flat $150 or $350 freight (shown on the product page and at checkout).
• Some Shopify Collective items may offer optional paid carrier upgrades at checkout; Free Shipping remains available where enabled.
Track your order once it ships.
Returns & Exchanges:
- A 25% Damage Fee will be charged if items arrive damaged.
- All returns must be authorized within 14 days after delivery.
- Returns/Exchanges are accepted only if initiated within 15 days of the original invoice date.
- Products must be repacked in original packaging and in new, sellable condition.
- Shipping is non-refundable. Free shipping items will have standard shipping fees deducted from the refund.
- Customer is responsible for return shipping costs.
- Refunds processed only after inspection (may take up to 14 days).
- Allow 7-10 days after inspection for refund to appear on your account.
Obtaining Return Authorization:
- Email info@kovoffroad.com to request a return.
- All approved returns must be mailed to:
KOVA OFFROAD
Attn: RETURNS - Order ####
555 E Queen Creek Rd #A
Chandler AZ 85286
- Include your order number inside and outside the package.
Defective Items:
- Report defective items within 30 days for warranty claims.
- KOVA OFFROAD covers shipping if item is defective.
- If item is not defective, customer pays return shipping.
Order Cancellations & Changes:
- Orders can be canceled or changed within 72 hours of placing the order.
- 3rd party vendor items (lights, shocks, etc.) may carry a 20% change/cancellation fee after 72 hours.
- Some items (Garage Sale, Special Orders, Pre-Orders, Group Buys) are non-returnable.
Fitment:
- Customers are responsible for verifying product fitment before purchase.
Notes:
- Be the first to know about our biggest sales by subscribing to our newsletter.
- Questions? Call us at (830)-896-7571 or contact info@kovoffroad.com