Built for the Carli Starter Leveling System, Base, 3” Lift, 2003-13 Ram 2500/3500, Gas, this Carli Suspension component delivers rugged durability, precise fitment, and trail-ready performance. Engineered for serious off-road use while maintaining everyday drivability.
The Carli Starter System is the entry level kit designed for the customer who wants to improve their ride and have the option to upgrade over time.
Currently, we do not have an installation guide available for this product. Please contact support for assistance.
At KOVA OFFROAD, we aim to get your order to you as quickly as possible.
Most orders ship within 3-5 business days. For backordered items, please allow 2-3 weeks.
If you need your product urgently, our support team is ready to assist you.
Enjoy free shipping on orders over $200, and track your order in real-time once it’s on the way.
Returns & Exchanges:
- A 25% Damage Fee will be charged if items arrive damaged.
- All returns must be authorized within 14 days after delivery.
- Returns/Exchanges are accepted only if initiated within 15 days of the original invoice date.
- Products must be repacked in original packaging and in new, sellable condition.
- Shipping is non-refundable. Free shipping items will have standard shipping fees deducted from the refund.
- Customer is responsible for return shipping costs.
- Refunds processed only after inspection (may take up to 14 days).
- Allow 7-10 days after inspection for refund to appear on your account.
Obtaining Return Authorization:
- Email info@kovoffroad.com to request a return.
- All approved returns must be mailed to:
KOVA OFFROAD
Attn: RETURNS - Order ####
555 E Queen Creek Rd #A
Chandler AZ 85286
- Include your order number inside and outside the package.
Defective Items:
- Report defective items within 30 days for warranty claims.
- KOVA OFFROAD covers shipping if item is defective.
- If item is not defective, customer pays return shipping.
Order Cancellations & Changes:
- Orders can be canceled or changed within 72 hours of placing the order.
- 3rd party vendor items (lights, shocks, etc.) may carry a 20% change/cancellation fee after 72 hours.
- Some items (Garage Sale, Special Orders, Pre-Orders, Group Buys) are non-returnable.
Fitment:
- Customers are responsible for verifying product fitment before purchase.
Notes:
- Be the first to know about our biggest sales by subscribing to our newsletter.
- Questions? Call us at (830)-896-7571 or contact info@kovoffroad.com
